FAQ
- Q: Is this uv light hair extension machine tool certified safely?
A: Yes, it has CE, FCC, ROHS certificates. It has been tested and tracked more than 4 years, no one bad feedback about the safety until now.
- Q: Is the uv light glue safe? How many heads can one bottle of glue apply?
A: Yes, it is natural resin glue and absolutely safe. One bottle of glue can apply 2-3 heads.
- Q: How long need the uv light machine to light the uv glue? What is the best distance from the hair glue to the machine?
A: 6-10 seconds to light the uv glue depending the glue quantity that you apply. The most reasonable distance from hair glue to machine is 5-9mm.
- How long can the uv light hair extension last? Is it easy to remove the uv light hair?
A: The uv light hair extension can last up to 2 months if you take good care of it as your own hair.
The uv light hair are strongly stuck to your own hair in the first 2-3 months, so we don’t advise you remove it immediately you apply it. After 2 months, you can apply remover on the dry glue, then remove it easily by our removal machine(120 degree centigrade).
- Q: I am a beginner, how to apply it well in short time?
A: This is one new product kit for all clients, so we advise all clients (even if you are one stylist) need to practise it a lot on one old wig to master the skills before apply on real person’s head. At the beginning, we advise you apply as less hair (less than 0.33g) as possible to master the skills. The most key point is to make sure the uv light hair to touch your own hair super closely in case the hair end will split after you apply it with glue. Then you can apply reasonable quantity of glue(about 1cm glue length)on the hair and brush the glue on the hair evenly to get natural looking hair extension pieces. Then you can light the uv glue by uv light machine 6-10 seconds.
- Q: How long is the warranty time for the uv light machine and the removal machine?
A: One year quality warranty. But please read the instructions paper in the kit packaging before you apply it.
- Q: Are there some Free professional tutorials? Could you supply more professional advice?
A: Yes, kindly add our Official Whatsapp: +86-15306395210 to get more free professional tutorials and more professional advice if you need.
- Q:What is your fastest shipping time? By Which carrier? How long to delivery?
A: For the regular order, we have large ready stock, so we can ship it immediately receive your payment.
Usually by DHL or Fed Ex. 2-4 days to most of Asian countries.
3-5 days to USA, Canada etc. Most of North American countried.
4-6 Days to most of European Union countries.
5-10 Days to most of the other countries.
For the customized order, it will take 7-15 days to arrange production, then arrange the shipping.
- Q: What payment terms can you accept?
A: We can accept Wire Transfer, Visa Card, Master Card, PayPal, Western Union etc. Payment methods. 100% payment before shipment.
- Q: What is your Returned Policy?
A: If products with quality problem, they can be replaced or returned. The related shipping cost should be paid by the supplier;
If you don’t like our products which don’t have quality problem, the Round trip expenses should be paid by the client.